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Information Technology Manager

Blood Bank of Hawaii is seeking a dynamic and strategic IT Manager. This position is responsible for the overall planning, organizing, and executing of all IT functions, including infrastructure (systems, network).

Job Duties and Responsibilities:

  • Maintains staffing by recruiting, selecting, orienting, and training employees
  • Manages staff performance by communicating expectations; planning, monitoring, and appraising results; coaching, counseling, and disciplining employees.
  • Recommends IT strategies, policies, and procedures to support organizational strategic and business objectives.
  • Working with management team, maintain departmental Standard Operating Policies and Procedures (SOPs)
  • Ensure the protection of the organization’s IT assets, integrity, security and privacy. Develop, document, and test IT disaster readiness, response, and recovery; back-up procedures and contingencies.
  • Manages installation, upgrade, and operations of all enterprise IT applications, including blood enterprise computer system, recruitment, blood collections staffing, finance, and other systems.
  • Designs, installs, maintains and updates systems, including data centers, virtual server environment such as VMWare, Hyper-V, and Xen/Citrix XenServer, and communications.
  • Designs, installs, maintains and updates network infrastructure, including LAN, WAN, internet connectivity. Manages Microsoft Active Directory.
  • Coordinates and manages reporting needs and data analysis for the organization.
  • Ensures that the gathering, processing, distribution and use of pertinent information required by management to make decisions occur in a timely, accurate and cost effective manner. 
  • Evaluates recommendations concerning upgrading business critical computer systems to ensure application availability, security, and optimal performance.
  • Completes projects by coordinating resources and timetables with user departments and data center.
  • Accomplishes financial objectives by forecasting requirements; preparing an annual budget and managing expenses.
  • Ensures compliance with policies, HIPAA, FDA regulations, accrediting agency standards, and legal requirements.
  • Performs other related duties as assigned


  • Proven working experience as an IT manager or supervisor with hands-on experience managing systems and networks.
  • Excellent knowledge of technical management, information analysis and of computer hardware / software systems
  • Broad knowledge of IT systems design, implementation and maintenance, including requirements analysis, architecture, validation/testing, installation, evaluation and operational management
  • Knowledge of business processes
  • BS in Computer Science, information systems or similar field


  • Five (5) plus years of experience within Information Technology.
  • Three (3) years supervisory or management experience.


  • Excellent supervisory skills with ability to effectively lead teams of employees.
  • Participative management style including strong team building skills, active listening skills, and the ability to direct, develop and motivate others to accomplish goals.
  • Highly developed skills in human relations with proven ability to relate to individuals in a positive manner and build and maintain solid working relationships.
  • Ability to work with diverse stakeholders, providing excellent customer service.
  • Excellent oral and written communication skills with the ability to give detailed information or instructions, ask questions that can be easily understood, and read, comprehend and apply information contained in written.
  • Good analytical, assessment, judgment and problem-solving skills with ability to recognize areas of concern, review/analyze data, clarify information that is needed and come up with possible solutions and resolve.
  • Good organizational and time management skills with ability to maintain composure and professionalism when working under time constraints.
  • Goal-oriented self-starter with ability to work independently and as part of a team to productively collaborate and meet goals/objectives.

Other Requirements

  • Professional, business-like appearance
  • Good attendance
  • Flexible with schedule – able to adjust to varying work schedule and days off.
  • 4. Ability to travel, as needed.

Competitive benefits, 3-weeks PTO, 11 company recognized holidays, 401(k) match after 1-year of service.


 Drug testing and physical examination required for all positions.

For questions about employment and to apply for these job positions please fill out the job application and email with resume to: This email address is being protected from spambots. You need JavaScript enabled to view it.